Reset Password

Submit Property

Empowering Global Hospitality the Oriental Way

A Delight In Every Stay

Connecting travelers with authentic accommodations that transform ordinary stays into magical experiences of 'Ons'. We empower hosts as cultural ambassadors where cultural understanding, personalized service, and heartfelt connections bring the world together, all accessible with just one touch.

See Your Potential Earnings with OnsStay

Enter your desired asking price to compare potential net income and guest payments across different platforms.

Owner Asking Price
Other Platforms OnsStay
First 2 months Rest of Year
Net income after platform fees
Guest Net Payment

About OnsStay

Our Mission

OnsStay's mission is to empower global hospitality the oriental way, connecting travelers with authentic accommodations that transform ordinary stays into magical experiences of 'Ons'. We empower hosts as cultural ambassadors where cultural understanding, personalized service, and heartfelt connections bring the world together, all accessible with just one touch.

Our Vision

To be the region's most trusted hospitality platform – a one-stop destination where families and travelers find everything they need at their fingertips. With just one touch, OnsStay delivers instant, personalized services and seamless stays, redefining comfort, convenience, and Arabian hospitality.

Ons Stay

Key Highlights: GCC & MENA Traveler Characteristics

Early Planning

More predictable booking patterns and inventory management.

Family Orientation

Greater demand for spacious accommodations and comprehensive services.

Low Cancellations

Reduced revenue uncertainty and operational disruptions.

Cultural Expectations

Alignment with OnsStay's authentic Arabian hospitality approach.

Longer Stays

Higher revenue per booking and lower turnover costs.

Higher Spending

Increased average transaction value and ancillary service uptake.

Direct Communication

Perfect match for OnsStay's relationship-based service model.

OnsStay Ecosystem: One Stop Shop

Hosts

Empowering property owners with comprehensive tools and support for seamless management.

Guests

Providing travelers with authentic accommodations and personalized services for a delightful stay.

Cleaning Services

Professional cleaning to ensure properties are always pristine for new arrivals.

Local Experiences

Curated local activities and tours to enrich the traveler's experience.

Maintenance

Timely and efficient property maintenance to ensure smooth operations.

Renovation

Assistance with property renovations to enhance appeal and value.

Airport Transfer

Convenient airport pick-up and drop-off services for guests.

Telecom Services

Ensuring seamless connectivity with reliable internet and communication solutions.

Contact Us (Free Consultation)

    Ons Stay

    OnsStay FAQ

    Money Matters & Important Topics

    Your questions, answered about OnsStay.

    Payment & Fees

    OnsStay operates on a profit-sharing model that benefits both hosts and guests. Our fee structure is designed to be competitive and transparent:
    • For guests: A service fee of 5-12% of the booking subtotal
    • For hosts: A host service fee of 1-3% of the booking subtotal
    Our unique phased pricing strategy ensures hosts earn approximately 2% more compared to other platforms while guests often pay less.

    OnsStay implements a phased pricing approach:
    • First month: Only 2% total platform profit with a 70-30% split between host and guest
    • Second and third months: Guest fees increase by 3% to reach 5% while maintaining host benefits
    • Fourth month onward: Platform aims for 12% profit with host fees of 2.5-3%, ensuring hosts still earn 2% more than on competing platforms

    After a guest checks in, payments will be transferred to your registered bank account within 24 hours. You can choose your preferred payment method, including direct bank transfer or digital wallets.

    OnsStay accepts a variety of payment methods, including:
    • Credit and debit cards (Visa, Mastercard, American Express)
    • Digital wallets (Apple Pay, Google Pay)
    • Direct bank payments
    • Regional payment options customized for the GCC and Middle East region

    Yes! OnsStay offers innovative payment flexibility through our “Buy Now, Pay Later” option for guest trips. We also provide financing options for hosts looking to renovate their properties through our trusted partners.

    Cancellation policies vary by host and listing. You can view the cancellation policy for each listing before booking. Generally, we offer three levels of cancellation policies:
    • Flexible: Full refund if cancelled at least 24 hours before check-in
    • Moderate: Full refund if cancelled at least 5 days before check-in
    • Strict: 50% refund if cancelled at least 7 days before check-in
    In cases of exceptional circumstances, a special policy may apply.

    Host Protection & Security

    OnsStay provides comprehensive protection for hosts, including:
    • $1 million USD in liability insurance
    • $3 million USD in damage protection covering art, valuables, cars, boats, and other property
    • Guest screening and background checks where legally permitted
    • Proprietary reservation screening technology to reduce the risk of disruptive parties
    • 24/7 support in 46 languages including Arabic and English

    OnsStay implements a thorough verification process for all guests, which may include:
    • Government ID verification
    • Phone number verification
    • Email verification
    • Payment method verification
    • Review of past booking history and ratings
    • Checking against watchlists and sanctions lists where legally permitted

    All transactions on OnsStay are processed through our secure payment system with industry-standard encryption. We never share your payment information with hosts or guests. Our payment gateway implements multiple security measures including 3D Secure authentication and fraud detection systems.

    Unique OnsStay Features

    Each OnsStay listing comes with a comprehensive E-guide that includes:
    • House rules and instructions
    • Detailed location information and directions
    • Check-in and check-out procedures
    • WiFi login details
    • Important notes about the property
    • Emergency contact information
    • Host recommendations for local attractions, restaurants, and services

    OnsStay believes in empowering our community through profit sharing and collective benefits:
    • Hosts earn more compared to other platforms
    • Guests typically pay less for comparable accommodations
    • Community engagement gives us greater negotiating power with vendors
    • Local expertise ensures culturally appropriate accommodations and experiences
    • Collective growth creates more business opportunities for everyone in the ecosystem

    OnsStay distinguishes itself through:
    • Focus on authentic Arabian hospitality and cultural understanding
    • Specialized services for GCC and MENA travelers
    • Local expertise with global standards
    • Innovative features like Buy Now Pay Later and comprehensive E-guides
    • Profit-sharing model that benefits both hosts and guests
    • Customized payment options for regional preferences
    • 24/7 support in Arabic, English, and multiple other languages

    As a local company from the UAE with a global mindset, OnsStay:
    • Studies market requirements closely with regional partners
    • Continuously learns and adapts based on local experience
    • Implements feedback from our host and guest communities
    • Adjusts strategies based on seasonal trends (peak season starts in November in Dubai)
    • Develops innovative solutions specific to regional needs and preferences

    What Our Clients Say

    "Since partnering with OnsStay, our rental income has significantly increased, and the hassle of managing tenants is gone. Highly recommend!"

    - John Doe, Property Owner

    "Their team is incredibly responsive and professional. We feel completely confident in their ability to manage our portfolio."

    - Jane Smith, Real Estate Investor

    Ready to Experience Hassle-Free Property Management?

    Contact us today for a free consultation and let us help you achieve your property investment goals.

    Get Your Free Consultation